Privacy Policy

Introduction

Cleburne Concrete Polishing & Epoxy Flooring ("we," "us," or "our") operates the website cleburneconcretepolishingandepoxyflooring.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and your rights regarding that information. By using the Site, you agree to the practices described here.

If you have questions, contact us at projects@cleburneconcretepolishingandepoxyflooring.com.

Information We Collect

Information you provide

When you submit a contact form or request an estimate on the Site, we collect the information you enter - such as your name, phone number, email address, and a description of your project. We only collect what you choose to share.

Information collected automatically

When you visit the Site, certain technical information is collected automatically. This includes your IP address, browser type, operating system, the pages you view, and the referring page (the site you came from before arriving here). This information is collected through standard web server logs and, if analytics tools are in use, through those services.

Cookies

The Site may use cookies - small text files stored on your browser - to support basic site functionality and to allow analytics tools to track aggregate visitor behavior. You can configure your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not function correctly if you disable cookies.

How We Use Your Information

We use the information collected to:

• Respond to estimate requests and customer inquiries
• Schedule on-site visits and follow up on project conversations
• Improve the content and performance of the Site
• Understand how visitors find and use the Site (aggregate, non-identifying analytics)
• Comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling.

How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service providers: Third-party tools we use to operate the Site (such as form processing or analytics services) may receive information as necessary to perform those functions. We use reasonable care in selecting these providers.
• Legal requirements: We may disclose information if required to do so by law, court order, or government authority.
• Business transfers: If the business is sold or transferred, customer information may be transferred as part of that transaction. We will notify you by updating this policy if that occurs.

Third-Party Services

The Site may use third-party tools such as Google Analytics, embedded maps (Google Maps), or contact form processors. These services have their own privacy policies that govern how they handle data. We encourage you to review those policies if you have concerns. We are not responsible for the privacy practices of third-party websites or services linked from this Site.

Data Retention

We retain contact form submissions and project inquiry information for as long as reasonably necessary to fulfill the purpose for which it was collected - typically the duration of any active business relationship and a reasonable period afterward. Aggregate analytics data may be retained longer. When personal information is no longer needed, we delete or anonymize it.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to certain exceptions
• Opt out of any future marketing communications

To exercise any of these rights, contact us at projects@cleburneconcretepolishingandepoxyflooring.com. We will respond to reasonable requests within 30 days.

Children's Privacy

This Site is intended for adults seeking home and commercial services. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

Security

We use reasonable technical and organizational measures to protect the information collected through this Site. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you submit information at your own risk.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: