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Serving Cleburne, TX and surrounding areas. (682) 847-7365
Effective Date: January 1, 2026
By accessing or using the website located at cleburneconcretepolishingandepoxyflooring.com (the "Site") or by requesting, scheduling, or receiving services from Cleburne Concrete Polishing & Epoxy Flooring ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site or engage our services.
These Terms apply to all visitors to the Site and to all customers who engage the Company for concrete flooring and related services.
Cleburne Concrete Polishing & Epoxy Flooring provides concrete flooring installation, surface preparation, coating application, and related services for residential and commercial properties in Cleburne, TX and surrounding areas.
Services include, but are not limited to, epoxy floor coatings, polished concrete, stained concrete, polyaspartic coatings, concrete resurfacing, concrete sealing, and surface preparation. The specific scope of any project is defined in a written estimate provided to the customer before work begins.
The Company reserves the right to decline any project at its discretion.
All prices are provided in a written estimate after an on-site assessment of the project. Estimates are based on conditions observed at the time of the visit. If conditions change between the estimate and the start of work - such as discovery of hidden damage, contamination, or structural issues not visible during the initial assessment - the Company will notify the customer and provide a revised estimate before proceeding with additional scope.
Written estimates are valid for 30 days from the date of issuance unless otherwise stated. Prices are subject to change after that period.
Verbal estimates are not binding. Only written estimates signed by an authorized representative of the Company constitute a pricing commitment.
Project start dates are confirmed in writing at the time of booking. The Company will make reasonable efforts to begin and complete work within the agreed timeframe. Delays caused by weather, material availability, or circumstances outside the Company's control are not grounds for cancellation without penalty.
If the customer needs to reschedule, at least 48 hours advance notice is required. Cancellations made less than 48 hours before a scheduled start may result in a rescheduling fee to cover mobilization costs.
If the customer cancels a confirmed project after materials have been ordered or special preparation has been performed, the customer may be responsible for reasonable material and preparation costs incurred up to the point of cancellation.
Payment terms are specified in the written estimate or contract for each project. Unless otherwise agreed in writing, a deposit may be required at the time of booking, with the remaining balance due upon completion.
Accepted payment methods will be communicated at the time of estimate. Balances not paid within 10 days of the completion date may be subject to a late fee. The Company reserves the right to pursue collection of overdue balances, including recovery of reasonable attorney fees and collection costs if legal action becomes necessary.
Title to any materials installed by the Company does not transfer to the customer until payment is received in full.
The customer is responsible for clearing the work area of all vehicles, equipment, furniture, and personal property before the crew arrives, unless otherwise agreed in writing. Work cannot begin on floors that have not been cleared.
The customer must ensure that the work area is accessible and that utilities (electricity, water) are available as needed. If access is not available at the scheduled time, the customer may be charged a trip fee.
The customer is responsible for disclosing known conditions that could affect the project, including prior coatings, known moisture problems, structural damage, or hazardous materials. Failure to disclose known conditions may affect warranty coverage.
The Company provides a workmanship warranty on completed projects as described in the written contract for each job. The warranty covers defects in application - such as peeling, bubbling, or adhesion failure caused by improper installation. Warranty terms and duration are specified in the project contract.
The warranty does not cover damage caused by improper customer maintenance, use of incompatible chemicals, physical impact, flooding, structural movement of the substrate, or conditions that were disclosed to the Company but were not within the scope of the approved project.
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE COMPANY MAKES NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR SUITABILITY OF INFORMATION ON THE SITE. INFORMATION ON THE SITE IS FOR GENERAL REFERENCE ONLY AND DOES NOT CONSTITUTE A BINDING COMMITMENT ON ANY PROJECT.
To the extent permitted by law, the Company disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the Site, the provision of services, or any error or omission in project work.
In no event shall the Company's total liability to a customer for any claim arising from a specific project exceed the amount paid by the customer for that project. Some states do not allow the exclusion of certain damages, so these limitations may not apply to you in all cases.
All content on the Site, including text, images, logos, and graphics, is the property of Cleburne Concrete Polishing & Epoxy Flooring or its content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from Site content without prior written permission from the Company.
If a dispute arises between you and the Company regarding a project or these Terms, we encourage you to contact us first at projects@cleburneconcretepolishingandepoxyflooring.com or (682) 847-7365 to resolve it informally.
If informal resolution is not successful, disputes shall be resolved through binding arbitration in Cleburne, TX, in accordance with the rules of the American Arbitration Association. Judgment on the arbitration award may be entered in any court with jurisdiction. You waive any right to participate in a class-action lawsuit or class-wide arbitration.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Johnson County, Texas.
The Company reserves the right to modify these Terms and Conditions at any time. When changes are made, the Effective Date at the top of this page will be updated. Your continued use of the Site or engagement of our services after changes are posted constitutes acceptance of the revised Terms. We recommend reviewing this page periodically.
Questions about these Terms and Conditions? Contact us:
Cleburne Concrete Polishing & Epoxy Flooring